Returns & Exchanges
We want you to love your purchase, but if something’s not quite right we’ve got you covered!
Free Returns & Exchanges
Available for U.S. customers on all non-personalized items.
Must be requested within 60 days of purchase.
Items should be unworn, undamaged, and in their original packaging.
Personalized & Engraved Items
These are made to order and therefore final sale.
Unfortunately, we cannot accept returns or exchanges for these items.
How Exchanges Work
Once your original item is confirmed in transit by the carrier,
we’ll ship your new item right away.
Need Help?
If you have any questions or need assistance with your return or exchange,
please reach out to us at contact@soyerofficial.com — we’re happy to help!